Terms of Service
Update Date:
15/09/2025
Background
Biz Audit Limited understands the importance of clear terms and conditions. By accessing and using AceSurvey (“Our Platform”), you agree to be bound by these Terms of Service and all applicable laws and regulations.
1. Acceptance of Terms
By accessing and using AceSurvey’s services, you agree to these Terms and all applicable regulations.
2. Description of Services
AceSurvey provides:
Opinion surveys and market research participation
Points-based rewards and redemption
Digital and physical reward fulfilment
Discount codes and exclusive offers
A user dashboard for tracking progress
3. User Obligations
You agree to:
Provide accurate information
Maintain account security
Comply with applicable laws
Avoid multiple accounts or fraud
Avoid misuse of the platform
Provide honest survey responses
4. Points System and Rewards
Earning Points: Awarded after completing surveys.
Point Validity: Points do not expire but may be affected by inactivity rules.
Reward Redemption: Redeem points for available rewards; availability may change.
Processing Time:
Digital rewards: 3–5 business days
Physical rewards: 5–7 business days
No Cash Value: Points cannot be sold or transferred.
5. Premium Membership
Free Service: Basic AceSurvey services are free.
Premium Features: May include exclusive surveys and priority rewards.
Billing: £9.99 monthly unless cancelled.
Cancellation: Can be cancelled anytime via account settings.
6. User Responsibility
You are responsible for your survey participation and reward redemption. AceSurvey does not guarantee specific earning outcomes.
7. Survey Participation and Earning
Not all users qualify for all surveys.
Honest responses are required.
Points are awarded only when quality standards are met.
Survey availability varies.
8. Account Management
You are responsible for account security.
We may suspend or terminate accounts for violations.
Your information must remain accurate.
9. Limitation of Liability
AceSurvey is not liable for indirect or consequential damages, including loss of earnings or data.
10. Dispute Policy
Governed by English law. The courts of England have exclusive jurisdiction.
11. Changes to Terms
We may update these Terms. Continued use of AceSurvey indicates acceptance of any changes.
12. Company Information
Company: Biz Audit
Company Number: 15231670
Registered Address: 140 Lee Lane, Bolton, England, BL6 7AF
13. Contact
For questions about these Terms:
support@acesurvey.com
